RETURNS
We want you to love what you ordered. If something's not right, here's how returns work.
Returns are accepted within 15 days of delivery, for any reason. No need to explain — if it's not right for you, send it back.
Translation concerns. One word. Many languages. The occasional human mistake.
If something doesn't look quite right, let us know at hello@shopTHIScollection.com and we'll make it right. Translation concerns are covered under the same 15-day return policy above.
After 15 days, we can't accept a return—but we'd still love to hear from you. We'll correct it for future production.
And who knows? You might end up with one of the rare originals. 😉
How to start a return. Email hello@shopTHIScollection.com with your order number and we'll walk you through the next steps.